24 Online Chat Jobs You Can Do From Home in 2022

If you are OK answering some inbound phone calls, companies like 5CA, Apple, Global Response, OneSupport, and Wrrk offer home chat jobs that combine phone, email, and chat work. In this position, you will ensure customer service through your customer support skills over the live chat. It’s possible to work at home part-time or full-time with online chat. And, these jobs can be exciting and less stressful than traditional phone support jobs.

live chat agent jobs from home canada

The few exceptions might be a training session that requires travel. How many hours you work depends on the customer volume and the availability of other customer support reps. So, you might work more hours during some weeks than others. Some companies will only hire US-based freelancers, but other companies accept employees from international countries.

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Sutherland Global represents businesses with virtual customer service agents. Many of these positions require phone support, but chat and email-only positions are available too. If you want a full-time position with benefits, consider Concentrix.

live chat agent jobs from home canada

Like Indeed, you can search for “online chat jobs” or “online chat agents” to find open positions for online companies. If you’re browsing the web and notice that a website has a live chat agent box function, look on their career page and see if they hire remote chat agents. Some companies use third-party employers to fill their chat agent positions, but others hire in-house. And some chat agent functions are automated through artificial intelligence , but it’s worth exploring to see if the company might be hiring. You can usually find a link to the company’s career page in their website’s footer. Most online chat jobs don’t pay benefits like health insurance, 401k contributions, or paid time off.

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Arise hires online chat representatives for various Fortune 500 brands from the United States, United Kingdom, and Canada. You can begin chatting with customers in five days from your application date and you can set your own schedule. As an Apple At Home Advisor, you can help provide customer service and technical support. Holly Reisem Hanna is a former nurse who decided to start a blog to make money from home while caring for her daughter. Since its inception in 2009, The Work at Home Woman has helped millions of readers find legitimate work-at-home jobs and business ideas. Under Holly's guidance, The Work at Home Woman was named one of the best websites for your career by Forbes two years in a row.

live chat agent jobs from home canada

Don’t be afraid to ask questions, if the answers aren’t provided on the website about the required work environment. They offer jobs in technology, counseling, tutoring, health, design, and business. Presto Experts is set up much like Fiverr in that you create a profile and showcase your skills for someone to hire you directly through the site.

Chat Agent Jobs You Can Do From Home

Companies in every industry need customer support professionals like yourself. Because an online chat position might not currently be available with one of the recommendations, consider a few other suggestions instead. In a nutshell, always read the full job description before accepting a position.

Time is money and saving time means the chance to make more money or enjoy a regular work-life balance. The majority of our jobs are for US residents — but our career tips and advice are applicable no matter where you live. Hopper offers a competitive salary and extensive benefits including health insurance. There are open Work From Home Chat Agents jobs in several cities near Canada including Montreal, Toronto, Ottawa, Halifax, Burnaby, Winnipeg, Whistler, Brampton, Windsor, Mississauga. Open only for candidates based in the USThis job is no longer accepting applications.

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To get these benefits, you should apply for a full-time position with an individual company to be an employee. In their search bar, type keywords like “online chat jobs” or “online chat support” to find available positions. While many work-at-home jobs are phone-based, the Internet has opened up a new breed of customer service that does not require being on the phone.

live chat agent jobs from home canada

Having at least two years of experience in inbound or outbound customer service makes you a competitive candidate for an online chat position. Every company has a different workload for online chat representatives. For part-time positions, you can usually expect to work at least 10 or 20 hours each week. Even for US-only positions, some companies only accept applicants from certain states for legal reasons.

You can work part-time and get involved with non-sales conversations. Using job websites like Indeed also helps you save time by not having to visit each company website to comb their open positions page. Stop flying by the seat of your pants and land your dream job quicker with the Work From Home Career Planner! Organize your job search, track your progress, and manage relationships. Plus, you'll learn the methods and techniques that I use to spot scams, so you don’t fall prey to them. Some jobs include may include phone work, but I think you can specify that you’d prefer chat, email, and social correspondence during the application process.

Holly lives in Austin, Texas, with her husband and daughter and enjoys reading, traveling, and yoga. Hires online social media agents to perform tasks like social media moderation, customer support, engagement, and monitoring. Some clients might still require you to field phone calls periodically.

Support Specialist, Client Experience

In fact, live customer service chat is becoming more and more popular every day. For entry-level positions, you can expect to earn up to $10 an hour. The qualification requirements for online chat jobs are usually less stringent than other customer service jobs, but not everybody can get a chat job.

live chat agent jobs from home canada

As more customers go to the internet for help, customer service chat jobs are increasing in popularity. Are you looking for remote chat agent jobs where you don’t have to talk on the phone? People who searched for Live Chat Agent jobs also searched for remote technical support, catalog call center customer service representative, online customer service representative. Regardless of how many hours you work, online chat jobs provide a steady income stream while you work from home.

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As an independent contractor, you only earn the hourly or per chat wage. While you don’t earn as many benefits, you also have more schedule flexibility and can work for multiple clients if you choose. All positions are chat-only (yeah!) and you have flexible working hours. In addition to chat and phone support, you might even have the opportunity to communicate through text messages or Facebook Messenger.

Mod contributors specialize in digital engagement such as moderating content, chatting with customers, managing communities, checking for bugs, and updating social media. More often than not, people did not want to converse on the phone , so I would have to deal with their anger, irritation, and lots of curse words and hang-ups. If you are interested in this fully-remote, part-time job, please apply here. All of our jobs pay at least $25 per hour, and many pay even more. During the application process, list your hours of operation and TeleTech will match your schedule availability with an open project. As more data moves to the cloud, you might also be able to join Support’s cloud team too.

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