5,000+ Live Chat Support jobs in Canada 246 new
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As more customers go to the internet for help, customer service chat jobs are increasing in popularity. Are you looking for remote chat agent jobs where you don’t have to talk on the phone? People who searched for Live Chat Agent jobs also searched for remote technical support, catalog call center customer service representative, online customer service representative. Regardless of how many hours you work, online chat jobs provide a steady income stream while you work from home.
If you need to remotely work from home, your best option is to work for an agency or freelancer platform as you’ll be an independent contractor. When it comes to typing speed, several companies require a minimum of 60 words per minute typing speed, but others are more lenient with a 35 WPM rate. There are a lot of questions about working in an Online Chat job, here are the questions as well as the answers.
Customer Support Specialist (CSS)
The few exceptions might be a training session that requires travel. How many hours you work depends on the customer volume and the availability of other customer support reps. So, you might work more hours during some weeks than others. Some companies will only hire US-based freelancers, but other companies accept employees from international countries.
This means you can live next to a busy highway or have a screaming toddler nearby and the client is none the wiser. Your search results will populate with local and national companies that need remote chat agents. Some online chat jobs seem “too good to be true” but Arise is an established company with legit opportunities. This job won’t exclusively be online chat, but it’s one of the better at-home customer service jobs available. Although you don’t want a house full of rowdy children that create constant distractions, online chat jobs are a possibility if you have small children or a noisy house.
Work From Home Data Entry Clerk Typing - Part Time
If you don’t mind providing tech support for electronic devices like computers and printers, you can apply for a remote chat support position with Support.com. There are many fountains of opportunity to find an online chat job. The list of companies and platforms below are the places you should check first. Some companies might not be hiring at the moment, but you should check back regularly. You connect with members by sharing your passion for an active lifestyle.
If you’re looking for more chat agent jobs, check out FlexJobs – they have many to choose from. Many live chat agent jobs require some phone support, so if you’re against being on the phone, you’ll want to make sure that the position is 100% online chat, email, and social media. If you're getting irrelevant result, try a more narrow and specific term.
Chat Shop – Live Chat Agent
You may also be required to work full-time and also be available during nights and weekends. There are many part-time positions with flexible hours available too. Some companies may require two years of previous customer service experience before you can qualify for these positions. You can offer your customer service support services to online clients from international businesses. Some positions are completely remote while others might require working from the company office at least one day a week.
When a customer can’t figure out how to complete a task, you will walk them through the process. And, you can also help answer the questions of other prospective clients too. Each brand and project requires different responsibilities, but you can also moderate forums and interact with others on social media.
Jobs in Admin / Operations
Sutherland Global represents businesses with virtual customer service agents. Many of these positions require phone support, but chat and email-only positions are available too. If you want a full-time position with benefits, consider Concentrix.
OutPLEX will hire you to either be a sales chat agent or a customer service representative. Although OutPLEX has locations in the U.S. and the Dominican Republic, their work at home jobs are for U.S. applicants only. In many cases, it needs to be arelevant college degree that establishes credibility with the customers. Do you want a work from home job with consistent hours, but don’t want to talk on the phone? Online chat jobs are one possibility if you don’t have a quiet workspace and you want to work in the customer service industry. The benefit of an online chat job is that you’re not required to speak to the customer.
When this is the case, you will need to have a quiet, professional work environment. Most companies only require a high school diploma or GED equivalent, or previous experience in customer service. As a sales agent, you can earn a base salary (i.e. $10 an hour) plus a commission if your client makes a sale. Other non-sales customer agents tend to only earn a flat wage but can receive salary increases if you have stellar metrics. In addition to providing live chat support, you might also provide email support too.
As an independent contractor, you only earn the hourly or per chat wage. While you don’t earn as many benefits, you also have more schedule flexibility and can work for multiple clients if you choose. All positions are chat-only (yeah!) and you have flexible working hours. In addition to chat and phone support, you might even have the opportunity to communicate through text messages or Facebook Messenger.
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